Informativa sulla privacy
Last updated: August 12, 2025
CORE DEX COLLECTION respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how personal information is collected, used, stored and disclosed when you visit or make a purchase through the CORE DEX COLLECTION online store, which operates using Shopify.
1. DATA CONTROLLER
The data controller responsible for the processing of personal data collected through the CORE DEX COLLECTION online store is:
CORE DEX COLLECTION
Registered Office:
Piazzale Giovanni delle Bande Nere 1
Milan (MI)
Italy
Email:
coredex.collection@gmail.com
For any privacy-related request, you may contact us at the email address above.
2. PERSONAL DATA WE COLLECT
When you visit our website, create an account, place an order, contact us or otherwise interact with our store, we may collect certain personal information.
Depending on how you use our website, this may include:
First and last name;
Billing and shipping address;
Email address;
Order and purchase information;
Payment and transaction information;
Telephone number, where voluntarily provided or required by a shipping or payment service;
Account information, where an account is created;
Information provided when contacting customer support;
IP address;
Browser and device information;
Information about how you interact with our website;
Cookie and similar technology information.
We only request information that is reasonably necessary for the relevant purpose.
3. HOW WE COLLECT YOUR INFORMATION
We may collect personal information:
directly from you when you place an order;
when you create or use a customer account;
when you contact us;
when you subscribe to marketing communications;
automatically when you browse or interact with our website;
through Shopify and other service providers used to operate our store.
4. HOW WE USE PERSONAL DATA
We may use your personal information for the following purposes:
processing and fulfilling orders;
processing payments;
arranging delivery;
providing order confirmations and shipping updates;
managing returns, refunds and customer requests;
providing customer support;
maintaining customer accounts;
preventing fraud and unauthorized transactions;
maintaining and improving our website;
analyzing website performance and usage;
complying with legal and regulatory obligations;
sending marketing communications where you have provided valid consent or where otherwise permitted by applicable law.
5. LEGAL BASES FOR PROCESSING
Where applicable under the GDPR, we process personal data on one or more of the following legal bases:
Performance of a contract
Where processing is necessary to process your order, take payment, deliver products, manage returns or otherwise fulfil our contractual obligations.
Legal obligation
Where processing is necessary to comply with accounting, tax, consumer protection or other legal requirements.
Legitimate interests
Where processing is necessary for purposes such as website security, fraud prevention, service improvement, business administration or defending legal claims, provided that our interests do not override your fundamental rights and freedoms.
Consent
Where we ask for your consent, for example for certain marketing communications or non-essential cookies and similar technologies.
You may withdraw consent at any time where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
6. SHOPIFY
Our online store is hosted and operated using Shopify.
Shopify provides the e-commerce infrastructure that allows us to offer products, process orders, manage checkout, facilitate payments, maintain customer information and operate our online store.
When you use our store, Shopify may process personal information on our behalf or as an independent controller for certain processing activities, depending on the specific service involved.
Shopify may process information such as contact details, order information, payment-related information, technical information, device information and information relating to your interaction with the store.
Shopify's own privacy practices are governed by Shopify's Privacy Policy and applicable terms.
7. PAYMENT PROCESSING
Payments are processed through payment methods and payment service providers made available at checkout.
Depending on the payment method selected, your payment information may be processed directly by the relevant payment provider.
CORE DEX COLLECTION does not intentionally store complete payment card numbers or security codes on its own systems.
Payment providers may process personal information in accordance with their own privacy policies and applicable legal requirements.
8. SHIPPING AND DELIVERY
To fulfil an order, we may provide necessary personal information to shipping and delivery providers.
This may include:
name;
delivery address;
email address;
telephone number where required for delivery;
order-related information necessary to complete the shipment.
Only information reasonably necessary for delivery and related services will be shared.
9. SERVICE PROVIDERS
We may use third-party service providers to help operate our business and online store.
These may include providers involved in:
website hosting and infrastructure;
payment processing;
shipping and delivery;
fraud prevention;
customer support;
analytics;
email communications;
technical services;
website security.
Such providers may process personal information only to the extent necessary to provide their services or fulfil their legal obligations.
10. MARKETING COMMUNICATIONS
Where required, CORE DEX COLLECTION will send promotional communications only where a valid legal basis exists, including consent where required by applicable law.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication or by contacting us at:
coredex.collection@gmail.com
Transactional communications, such as order confirmations, shipping notifications and information relating to your purchase, may still be sent where necessary to fulfil the contract or comply with legal obligations.
11. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies.
Some cookies are strictly necessary for the operation of the store, including functions related to shopping carts, checkout, security and basic website functionality.
Other cookies or similar technologies may be used for analytics, personalization or marketing purposes.
Where required by applicable law, non-essential cookies will only be activated after the relevant consent has been provided.
For further information about cookies and how they are used, please refer to our Cookie Policy.
12. DATA SHARING
We do not sell your personal information.
We may disclose personal information where reasonably necessary to:
Shopify and relevant technology providers;
payment processors;
shipping and delivery providers;
fraud prevention and security providers;
professional advisers;
authorities or public bodies where legally required;
other service providers necessary to operate our business.
Third parties receive only the information reasonably necessary for the relevant purpose.
13. INTERNATIONAL DATA TRANSFERS
Some service providers used to operate our store may process personal information outside the European Economic Area.
Where personal data is transferred outside the EEA, CORE DEX COLLECTION will rely on an appropriate legal mechanism under applicable data protection legislation, such as an adequacy decision, Standard Contractual Clauses or another legally recognized safeguard.
14. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
the purpose for which the information was collected;
whether an ongoing customer relationship exists;
legal, accounting and tax requirements;
the need to establish, exercise or defend legal claims;
applicable limitation periods.
When personal information is no longer required, it will be deleted or securely anonymized where reasonably possible.
15. DATA SECURITY
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
16. YOUR RIGHTS UNDER THE GDPR
Where the GDPR applies, you may have the following rights regarding your personal data:
the right to access your personal data;
the right to request correction of inaccurate or incomplete data;
the right to request deletion of your personal data, where applicable;
the right to request restriction of processing;
the right to object to certain processing;
the right to data portability, where applicable;
the right to withdraw consent where processing is based on consent;
the right to lodge a complaint with a competent data protection supervisory authority.
You may exercise applicable rights by contacting:
coredex.collection@gmail.com
We may need to verify your identity before fulfilling certain requests.
17. DATA PROTECTION AUTHORITY
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority.
For Italy, the relevant supervisory authority is the Garante per la protezione dei dati personali.
You may also contact the data protection authority in the EU Member State where you live, work or believe that an infringement has occurred, where permitted by applicable law.
18. CHILDREN'S PRIVACY
Our online store is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us unlawfully, please contact us at:
coredex.collection@gmail.com
19. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
CORE DEX COLLECTION is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
20. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
The updated version will be published on this page with a revised "Last updated" date.
21. CONTACT US
If you have any questions about this Privacy Policy or the processing of your personal information, please contact:
CORE DEX COLLECTION
Email:
coredex.collection@gmail.com
Registered Office:
Piazzale Giovanni delle Bande Nere 1
Milan (MI)
Italy